Join Our Team!

At CHIPS Technology Group, our business is only as good as the people we have serving our clients. With CHIPS, you will always be at the leading edge of technology, involved in exciting projects, and positioned for career growth. We offer competitive salaries, continued training, comprehensive benefits and a fast-paced, fun-filled working environment that rewards self-motivated achievers. CHIPS is currently accepting applications for the following positions.

CHIPS is seeking an efficient and well-organized and individual who will serve as the Receptionist/Office Assistant. Candidate will interact with clients, vendors, and employees. Candidate will be expected to conduct yourself in a highly professional manner at all times while displaying excellent customer service skills. This position includes all aspects of reception and office assistant including setting up help tickets, managing supplies, order entry and working with the bookkeeper.

Required Skills

  • Self-starter who takes initiative every day
  • Ability to work in a fast paced environment
  • Ability to meet deadlines and work under tight time constraints
  • Excellent written and verbal skills
  • Understanding of basic phone operations and etiquette
  • Follow company guidelines
  • Reliable typing skills to ensure quick and accurate entry of data
  • Exceptional problem solving skills
  • A strong belief in ethical business principles

 

Job Description

  • Answering the phones and triaging phone calls
  • General administrative duties
  • Processing of customer orders
  • Execute office tasks quickly
  • Customer Service Focused
  • Enjoys talking to clients on the phone
  • Communicate with clients and employees efficiently
  • Meet and greet visitors
  • Reconciliation of fed ex bills
  • Managing credit card receipts
  • Data entry

CHIPS is looking for a client-focused and detail oriented Inside Sales person. The individual will work closely with the VP of Sales to obtain new clientele. In addition to being well organized, efficient, and able to work with limited supervision, the candidate must possess strong written and verbal communication skills.

Requirements Skills

  • Excellent writing and communication skills
  • Must be able to work autonomously
  • Ability to multi-task
  • Must be a team player and have the ability to deal with clients and engineers via verbal and written communication

 

Job Description

  • Cold calling and prospecting
  • Networking
  • Follow up on leads
  • Schedule appointments for the Outside Sales with prospective clients.
  • Canvassing

CHIPS is looking for an individual with 1-3 years of B2B sales experience, who loves to network, is teachable and has the drive and ambition to make over $100,000 per year as a Business Development rock star. Candidate must have a strong desire to be a part of a nationally recognized company in the fastest growing industry on earth in addition to being detail-oriented, ability to work in a fast-paced environment and have excellent written and verbal skills.

Required Skills

  • Self-starter who takes initiative every day
  • Not phone reluctant
  • Follow company guidelines
  • Exceptional at Networking
  • A strong belief in ethical business principles

 

Job Description

  • The main job in business development is to bring in new clients.
  • Work with the business owner on the business development process.
  • To continually manage daily, weekly and monthly activities.
  • Understand and keep up-to-date the CHIPS playbook.
  • Activities include calling, canvasing, networking and maintain centers of influence.
  • Fulfill tasks during client onboarding process.

The individual is expected to answer incoming calls from clients, enter service tickets, remediate rapid and fast response tickets and escalate tickets where appropriate. In addition to being well organized, efficient, and able to work in a team environment, you will be expected to conduct yourself in a highly professional manner at all times while displaying excellent customer service skills.

Key Performance Indicators

  • Meeting company’s SLO for service tickets assigned to you.
  • Following service ticket process and procedures
  • Managing communication flow
  • Manage customer expectations on resolution time

 

Job Description

  • Answer and Triage all calls based on severity and impact.
  • Identify Code Blue, Urgent, Medium, Low issues
  • Password Resets – connecting to domain controller, unlocking user account and resetting password based on security requirements
  • Create Email addresses
  • Create Distribution list
  • Create Aliases
  • Add a printer/printer driver within the customers citrix and local environment
  • Allocate Folder Permissions (drive mapping, etc)
  • Basic Software installs (adobe reader, office, java update, etc)
  • Smartphone Configuration

 

Skills Needed

  • Self-starter who takes initiative every day
  • Ability to work in a fast paced environment
  • Not reluctant to answer a call and get on the phone with a client
  • Exceptional team player who follows company guidelines

 

Technical Skills Needed

  • Basic networking familiarity with 1 – 3 years of technology experience
  • A+ Certified and/or Network+ Certified is preferred
  • Experience with Microsoft Windows, Server & Exchange

To ensure client uptime and improve their computing experiences through effective monitoring, maintenance and problem identification and resolution activities. This department is responsible for all proactive maintenance for our clients. These activities include back up, monitoring, alerts, patching, anti-virus and more. This position is the foundation for an IT services company.

Job Description

  • Remote management of multiple client networks of various sizes and levels of complexity
  • Handling a range of tasks from supporting:
    • Backups
    • Anti-virus
    • Patching
    • On-boarding and documentation of client networks
    • And More
  • Manage a network inventory
  • Provide support which enables the rest of the Help-Desk to support our clients
  • Working with a 24/7 team of engineers (must be a team player)
  • Understanding the importance of reporting
  • Work closely with other technical and support departments

 

Skills Needed

  • A minimum of 2 Years in the industry
  • Hands-on experience with: (including maintenance and administration)
    • Windows Server 2008/2012
    • Microsoft Exchange 2007/2010/2013
    • Microsoft Windows 7/8/10
  • Scripting experience for executing and/or installing applications is a plus
  • Microsoft Certified Professional Status (MCSA or MCSE preferred)
  • Mac experience not required but is preferred
  • Must demonstrate ability to deal with clients one-on-one via verbal & written communication

Apply Today!

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